Effective Date: January 1, 2026
Custom Alamo Fence & Deck ("we," "us," or "our") operates the website at alamofenceanddeck.com. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use that information, and what rights you have regarding your data. By using our website, you agree to the practices described in this policy.
When you fill out a contact or estimate request form on our website, we collect the information you submit. This may include your name, phone number, email address, home address or service location, and details about the project you are requesting. We only ask for information that helps us respond to your inquiry and provide an accurate estimate.
When you visit our website, our hosting provider and analytics tools may automatically collect certain technical information, including your IP address, browser type, device type, pages visited, time spent on pages, and the website that referred you to ours. This information is collected in aggregate and is used to understand how visitors use our site so we can improve it.
Our website may use cookies - small text files stored on your device - to remember your preferences and improve your browsing experience. We also use third-party tools (such as Google Analytics) that may set their own cookies. You can disable cookies in your browser settings at any time, though some features of our website may not function as intended if you do.
We use the information we collect for the following purposes:
We do not sell your personal information. We do not share your contact information with third-party marketers. We will only share your information with service providers who help us operate our business (such as our form provider or analytics service), and only to the extent necessary for those services to function.
We retain contact form submissions and related communications for as long as necessary to fulfill the purpose they were collected for - typically for the duration of any ongoing business relationship and for a reasonable period afterward. If you would like us to delete your information, contact us at the email address below and we will honor that request within a reasonable timeframe.
Our website uses third-party tools including analytics services and form providers. These services may collect information according to their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with on our site. We are not responsible for the privacy practices of third-party services.
Depending on where you are located, you may have certain rights regarding your personal information, including the right to:
To exercise any of these rights, contact us at quotes@alamofenceanddeck.com.
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.
We take reasonable steps to protect the information you provide to us against unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your data, please contact us: