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Serving Alamo, TX and surrounding areas. (956) 974-9866
Effective Date: January 1, 2026
By visiting the website at alamofenceanddeck.com, submitting a contact or estimate request, or engaging Custom Alamo Fence & Deck for services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or engage our services. We may update these terms from time to time, and your continued use of our website or services after updates are posted constitutes your acceptance of the revised terms.
Custom Alamo Fence & Deck is a deck building and fence installation company based in Alamo, TX. We provide residential outdoor construction services including, but not limited to, custom deck design and build, composite and wood deck installation, deck repair and replacement, fence installation, pergola installation, screened-in porches, covered decks, pool deck construction, and related services.
All services are subject to the specific terms of a written proposal or contract provided to the customer before work begins. In the event of any conflict between these Terms and Conditions and a written project contract, the project contract governs.
We provide free on-site estimates. An estimate is a good-faith approximation of the cost of your project based on the conditions and scope we observe at the time of the site visit. Estimates are not final prices and are subject to change based on final measurements, material availability, and any changes to the project scope requested by the customer.
A written proposal with a final price will be provided before any work begins. Prices in written proposals are valid for 30 days from the date of issue unless otherwise noted. Work will not begin until the customer has reviewed and signed the written proposal.
We schedule projects based on availability and the order in which signed contracts are received. We will communicate an estimated start date at the time of contract signing and will notify you of any changes as soon as they are known.
If you need to reschedule or cancel your project, please notify us as soon as possible by phone or email. Cancellations made after materials have been ordered or custom items have been fabricated may result in restocking fees or charges for non-returnable materials, which will be communicated to you in advance.
We reserve the right to reschedule projects due to weather conditions, material delays, or other circumstances beyond our control. We will notify you promptly and work with you to find an acceptable alternative date.
Payment terms are specified in each written project contract. In general, we require a deposit at the time of contract signing to secure your project date and cover initial material costs. The remaining balance is due upon project completion, before we leave the site.
We accept payment by check, cash, or electronic transfer as specified in your project contract. We do not accept credit cards unless stated otherwise in the contract.
Late payments may be subject to interest or collection costs as permitted by applicable law in the State of Texas. Failure to make payment may result in a lien being placed on the property in accordance with Texas lien laws.
Where required by local ordinance or regulation, we will obtain the necessary building permits before work begins. Permit fees are typically included in the project price and will be itemized in the written proposal if applicable. The customer is responsible for ensuring that the project complies with any applicable homeowners association (HOA) rules and obtaining HOA approval before work begins. We are not responsible for delays or costs resulting from the customer failing to obtain required HOA approvals.
The customer agrees to:
We stand behind our workmanship. Specific warranty terms are provided in each written project contract. In general, we warrant our labor against defects in workmanship for a period specified in the contract from the date of project completion.
Manufacturer warranties on materials - such as composite decking, hardware, and fasteners - are passed through to the customer and governed by the respective manufacturer's terms. We are not responsible for material defects covered by manufacturer warranties.
Warranty claims must be submitted in writing to quotes@alamofenceanddeck.com. Warranty coverage does not apply to damage caused by misuse, neglect, unauthorized modifications, acts of nature, or normal wear and tear.
To the fullest extent permitted by applicable law, Custom Alamo Fence & Deck shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to our services or your use of our website, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from our services shall not exceed the amount you paid us for the specific project giving rise to the claim.
We encourage you to contact us directly if you have a concern about our work or our services. Most issues can be resolved quickly through a direct conversation. You can reach us at (956) 974-9866 or quotes@alamofenceanddeck.com.
If a dispute cannot be resolved through good-faith negotiation, the parties agree to submit to binding arbitration in Hidalgo County, Texas, in accordance with the rules of the American Arbitration Association. The arbitrator's decision shall be final and enforceable in any court of competent jurisdiction.
These Terms and Conditions and any disputes arising from them shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration shall be brought exclusively in the courts of Hidalgo County, Texas.
The content on alamofenceanddeck.com is provided for general informational purposes only. We make no warranties about the accuracy or completeness of the information on this website. You may not copy, reproduce, or distribute content from this website without our written permission.
If you have questions about these Terms and Conditions, please contact us: